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Contact Us

Call 24-hour Cardmember Service at 800-558-3424

Edward Jones Mastercard^® Cardmember Service can assist with general account questions including, but not limited to:

Replace a Lost or Stolen Card
Report Fraud
Balance Inquiries
Inquire about a Credit Line Increase
Billing Inquiries

Phone Payments
Rewards Information/Redemption
Balance Inquiries
Add Secondary Cardholder or Authorized User

Send us an Email

Log in to your account
Go to the Services page, select Contact Us
Click on the Email Us link

Send a Payment

Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Overnight a Payment

Cardmember Payments
3180 Rider Trail S
Attn: 790408
Earth City, MO 63045

The creditor and issuer of the Edward Jones Mastercard is Elan Financial Services, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

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We may change APRs, fees and other Account terms in the future based on your experience with Elan Financial Services and its affiliates as provided under the Cardmember Agreement and applicable law.

Elan Financial Services and Edward Jones reserve the right to change, modify, restrict, waive, cancel and/or terminate the Card Benefit Program, including the Card Benefit Program rules, or any features, benefits or aspects of the Card Benefit Program at any time without prior notice.