Contact Us

Call 24-hour Cardmember Service at 800-558-3424

Edward Jones Mastercard® Cardmember Service can assist with general account questions including, but not limited to:

  • Replace a Lost or Stolen Card
  • Report Fraud
  • Balance Inquiries
  • Inquire about a Credit Line Increase
  • Billing Inquiries
  • Phone Payments
  • Rewards Information/Redemption
  • Balance Inquiries
  • Add Secondary Cardholder or Authorized User

Send us an Email

  1. Log in to your account
  2. Go to the Services page, select Contact Us
  3. Click on the Email Us link

Send a Payment

Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Overnight a Payment

Cardmember Service
Attn: 790408
824 N 11th St.
St. Louis, MO 63101-1016

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